I tried to get the details of my kid's benefits before her eye exam. I spoke with 7 different people at spectera including 2 supervisors and each one gave me totally different info about my coverage. The last supervisor changed things completely. I felt like crying!...Read more
Ordered a pair of glasses with lens via zenni.com, as an out-of-network provider within 1.5 months of claim. As it did not work out due to size of frame, returned to Zenni for store credit, then ordered another pair, got it and started the claim process. Followed...Read more
Spectera vision plan is the worst eye plan. Spectera will not allow my eye doctor to make my eyeglasses. Spectera runs a sweatshop in Baltimore where they make the glasses in a factory. None of the staff has any optical training and the glasses are made by low wage -...Read more
Spectera - Stop cover me frame every 24 months
I supposed to be cover every 24 months but apparently they change the policy and dont inform to me or my provider
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